Shipping & Service Policy

1. Service Area

PaniWala provides RO water delivery services across Hyderabad, Sindh, Pakistan, within official city boundaries.

2. Delivery Process

• Orders are placed through our platform.
• Orders are assigned to riders.
• Payment is collected on delivery (Cash on Delivery).
• Digital payment options may be introduced in the future.

3. Minimum Order Requirements

Minimum order quantities may vary depending on product type, availability, location, and time of order.

4. Delivery Time

Delivery times may vary depending on demand and operational conditions. Exact delivery times are not guaranteed.

5. Order Cancellation

Customers may cancel an order before it is dispatched. Once delivery has started, cancellation may not be possible.

6. Customer Responsibility

• Provide accurate delivery information.
• Be available at the delivery location.
• Return empty bottles at the time of delivery.